Privacy Policy
Last updated: 2/21/2026
1. Introduction
Solvra ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.
2. Information We Collect
We collect information that you provide directly to us, including:
- Name, email address, and phone number when you contact us
- Company information and project details when requesting services
- Payment information processed through secure third-party payment processors
- Communications between you and Solvra
- Feedback, survey responses, and testimonials
3. Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device, including:
- IP address and browser type
- Operating system and device information
- Pages visited and time spent on pages
- Referring website addresses
- Cookies and similar tracking technologies
4. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Communicate with you about projects, updates, and promotional materials
- Process payments and prevent fraudulent transactions
- Respond to your inquiries and provide customer support
- Analyze usage patterns to improve our website and services
- Comply with legal obligations and enforce our terms of service
- Send you technical notices and security alerts
5. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- With service providers who assist in our operations (e.g., payment processors, hosting providers)
- When required by law or to respond to legal process
- To protect our rights, privacy, safety, or property
- With your consent or at your direction
- In connection with a merger, sale, or acquisition of all or part of our business
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, access controls, and regular security assessments. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.
8. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
- Access and receive a copy of your personal information
- Correct inaccurate or incomplete information
- Request deletion of your personal information
- Object to or restrict certain processing of your information
- Withdraw consent where processing is based on consent
- Opt-out of marketing communications
To exercise these rights, please contact us at hello@solvra.com.
9. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings and other tools. However, disabling cookies may affect the functionality of our website.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
11. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.
12. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our services, you consent to the transfer of your information to these countries.
13. California Privacy Rights
California residents have specific rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete personal information, and the right to opt-out of the sale of personal information. We do not sell personal information. To exercise your rights, contact us at hello@solvra.com.
14. GDPR Compliance
If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR). We process your personal information based on legitimate interests, contractual necessity, or your consent. You have the right to lodge a complaint with a supervisory authority if you believe your rights have been violated.
15. Changes to This Privacy Policy
We may update this privacy policy from time to time. We will notify you of any significant changes by posting the new privacy policy on this page and updating the "Last updated" date. Your continued use of our services after any changes constitutes acceptance of the updated policy.
16. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: hello@solvra.com
Phone: +1 (555) 123-4567
Address: 123 Innovation Drive, San Francisco, CA 94102